Integration of KnowBe4's Phishing Button and Perception Point for Microsoft 365

Modified on Tue, 6 Aug at 12:15 AM

The following instructions were tested with a "free" user in KnowBe4. This guide is specifically tailored for Microsoft 365 integration.

Instructions

Login Knowbe4 Dashboard: https://training.knowbe4.com/ui/dashboard
Click on Account Settings: https://training.knowbe4.com/ui/account/info#phishalert
Enable Phish Alert > Check "Enable Microsoft 365 Defender Integration"> Submit Reported Emails to
Set our Report mailbox (depending on the organization environment in Perception Point).
US: report@report.us.perception-point.io
EU/AUS: report@report.eu.perception-point.io
Test on scanned Email

Knowbe4 report submission doesn't contain the User's comment, such as:

I think this Email is clean, spam, and malicious.
It will always come to the IR queue as “Please investigate this Email.”
I recommend using the Microsoft 365 built-in report button because we fully integrate it.

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